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Complaints PDF Print E-mail

Complaints If you are unhappy with our service in any way, we would like to know. We will do everything we can to resolve your complaints to your satisfaction. Please contact our Customer Services Department at customercare@clickchemist.co.uk

If you have a complaint regarding a pharmaceutical service (advice, prescriptions, medicines) please contact one of our pharmacists in the first instance on 01925 601663. If the pharmacist cannot satisfactorily deal with your complaint, please contact our Pharmacy Superintendent on the above telephone number or by writing to the following address:

Click Chemist
Unit 3 Osborne Court Thelwall
New Road Grappenhall
Warrington WA4 2LS

If your complaint is still not resolved you may take the matter to your Health Authority (the address should be in your local telephone directory).