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Privacy Policy PDF Print E-mail

Privacy & Security

At ClickChemist.co.uk we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience for you the customer.


What information do we collect? How do we use it?

When you order, we need to know a few details such as your name, email address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.


We may occasionally use the information we collect to notify you about important functionality changes on the Web site and clickchemist.co.uk promotions we think you'll find valuable. You may notify us that you do not wish to receive this promotional information at registration, or at any time by following the instructions on the emails you receive.


Will clickchemist.co.uk disclose the information it collects to outside parties?

We do occasionally make our mailing list available to other carefully selected organisations whose products and services may be of interest to you. In these instances, under no circumstances do we pass on email addresses or telephone numbers. If you prefer not to be included in such mailings, please write to:


Click Chemist

Unit 3 Osborne Court

Thelwall New Road





In Summary


We use the information we collect on the site to make shopping at ClickChemist.co.uk possible and to enhance your overall shopping experience.


Your Consent


By using our Web site, you consent to the collection and use of information you submit by ClickChemist.co.uk for the purposes described above. If we decide to change our data protection policy, we will post those changes on this page so that you are always aware of what information we collect, and how we use it.


If you have any questions please feel free to contact 01925 601663 or

Email: customercare@clickchemist.co.uk


Your rights to information


In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about ClickChemist.co.uk under the NHS Openness Code 1995.


The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.


From January 1st 2005 it will oblige the Pharmacy to respond to requests about information that it holds about NHS Pharmaceutical Services, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.


Under the Data Protection Act 1998, you are also entitled to access your patient medication records or any other personal information held about you. For this, please contact:

Click Chemist

Unit 3 Osborne Court

Thelwall New Road

Grappenhall Warrington



Tel: 01925 601663


Email: customercare@clickchemist.co.uk